Terms of Service

Terms of Service

Last updated: July 10, 2026

These Terms of Service govern your use of the Kelvea website and your purchase of our products. By accessing our store or placing an order, you agree to these terms.

1. Acceptance of Terms

By using our website, you confirm that you are at least the age of majority in your country of residence, or that you have permission from a legal guardian.

If you do not agree to these Terms of Service, please do not use our website.

2. Products and Services

We do our best to present our products as accurately as possible. However, colors, dimensions, or features shown may differ slightly from the product received, depending on screen display or manufacturing batches.

We reserve the right to modify, suspend, or discontinue a product at any time without notice.

3. Pricing

All prices shown on our store are listed in the currency selected by the customer.

Prices may change at any time without notice. The price applied is the one displayed at the time the order is confirmed.

4. Orders

We reserve the right to refuse, limit, or cancel any order, particularly in cases of:

  • suspected fraud;
  • incorrect payment information;
  • an obvious pricing error;
  • exceptional unavailability of a product.

If an order is canceled, a full refund will be issued.

5. Payment

Payment is due immediately upon placing an order.

All transactions are processed through secure payment providers. We never store your payment card information.

6. Shipping

Delivery times are estimates and may vary depending on the destination country, carrier, or circumstances beyond our control.

Kelvea cannot be held liable for delays caused by shipping carriers, customs, weather events, or other events beyond our reasonable control.

7. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy, available on our website.

8. Intellectual Property

All content on our store (text, images, videos, logos, graphics, trademarks, designs, and other materials) is protected under applicable intellectual property laws.

Any reproduction, use, or distribution without prior written authorization is prohibited.

9. Website Use

You agree not to:

  • use the website for any unlawful purpose;
  • attempt to compromise the security of the website;
  • transmit viruses or any other malicious code;
  • interfere with the normal operation of the store.

10. Limitation of Liability

To the extent permitted by law, Kelvea shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

Our total liability shall not exceed the amount paid for the order in question.

11. Personal Data

The processing of your personal data is governed by our Privacy Policy.

12. Governing Law

These Terms of Service are governed by the laws applicable in the jurisdiction where Kelvea operates, without prejudice to any mandatory consumer rights granted under the laws of the customer's country of residence.

In the event of a dispute, the parties will make reasonable efforts to reach an amicable resolution before pursuing legal action.

13. Changes to These Terms

We reserve the right to modify these Terms of Service at any time.

Changes take effect as soon as they are published on this page.

14. Contact

For any questions regarding these Terms of Service, you can reach us at:

Kelvea
Email: support@kelvea.com